B4SH Network Status

To keep you informed of the Network and Service we aim to update this page with information and network news as soon as possible to keep customers informed about any planned engineering or any unplanned incidents as and when they happen.

To log a network issues or report a fault customers should email helpdesk@B4SH.org.uk or call 01483 347437.

Our engineers are based locally. This means we can respond quickly and the majority of faults are resolved either same day or the next day.

Current Network Status:
There are no known network issues. If you are in need of support please call 01483 347 437

Planned Work:
28-Feb-2026 22:00 to 01-Mar-2026 05:00 ( GMT )
Our supplier for connectivity to London are performing works on their network in London. During this time there will be no connectivity for VoIP and internet access. The internet light on your router may turn red during the time.
Please make sure your router is left powered on, do not use the factory reset button. Internet will come back online automatically once the works are complete.

Recent network events:
There have been no recent works.

User guides and equipment manuals.

Zyxel do not provide a comprehensive manual for the router. If you wish to configure a function and are unable to find what you need in the admin interface please get in touch. We can provide help.