Want to meet the team?
We are pausing the weekly meetings at The Hurtwood.
If you would like meet us, let us know and we can arrange a visit to you or the Hurtwood Inn.
Check out our Blog where we have shared an Albury Parish Magazine tribute to Walter Willcox Parish People Walter Willcox
Project Gigabit funding
The Government is providing up to £210m worth of voucher funding as immediate help for people experiencing slow broadband speeds in rural areas.
Vouchers worth up to £1,500 for homes and £3,500 for businesses help to cover the costs of installing gigabit broadband to people’s doorsteps.
Broadband for Surrey Hills Ltd (B4SH) will solve rural Surrey Hills’ broadband problems. B4SH is installing a hyperfast, new, independent, highly reliable, broadband network bringing fibre to the home and business with excellent customer service.
Speeds will be 1 Gig (1000Mb/sec) download and upload simultaneously – best in class speed, especially in rural areas.
- Isolated rural communities in the Surrey Hills are desperate for reliable, high-speed internet connections.
- We have modelled ourselves on the pioneering and successful Broadband for the Rural North (B4RN) that has successfully brought hyperfast internet to the rural communities of Lancashire, Yorkshire and Cumbria.
- From the start, Broadband for the Surrey Hills (B4SH) has been run by local people, for local people.
- One Gig Up
- One Gig Down
- After Sales Services
- Competitive price
“Thank you so much for coming out so fast to fix our Broadband service. As you know this is not the first time…you came out both times within hours to assess the problem, arranged a strategy to fix it the next day and had us up and running in no time. Sonya is always on the other end of the phone to offer help and advice and we cannot thank and recommend Broadband 4 Surrey Hills enough!”
“I can’t believe I didn’t do this sooner! After struggling with varying degrees of poor broadband service for many years, the decision to move over to B4SH was the best decision I have ever made. Richard, Tom and the team were outstanding from start to finish, the process is painless and the results are nothing short of a miracle. The difference it has made to working from home is nothing short of transformational. If you are on the fence, do it!”
Just had B4SH installed and what a difference! No more waiting for films to download and browsing is virtually instantaneous. Fantastic!
Very impressed by the speedy response from both Tom & Alan recently when we had problems with the speed in one of the cabins; definitely much better than one of those awful helplines that take forever to be answered, then send you round in circles!
Customer moving house “Our new home is in Hampshire so sadly I don’t think [your network] extends. Really appreciate all the wonderful customer service from B4SH. It’s notably amazing.”
“Updating my Tom Tom usually takes 15-20 mins to download the update and 40 mins to update the device.
Fingers poised I clicked on the download key and went through the preparation stage which takes a little while before the download transfer commences. Initially I thought that it was the same old service except that I completely missed the download – it took seconds… Very happy!”
“I just wanted to say a really big thank you to Tom for dropping in last night and sorting out the broadband for me. He was so helpful and quickly got it fixed, as well as explaining more about the mesh system and showing me how I can control the blue lights on the discs from my phone. Great service – much appreciated!”
“The service has been amazing – thank you very much!”
“Tom and Richard were so great and quick and responsive and we really really appreciated the fact they came over to us on a Saturday. Tom tried to reach me but I had no connection but he made the effort to come anyway which we all really appreciated – 3 teenagers with no WiFi over the weekend was not ideal and they really came through so thank you.“
“B4SH have been a delight to work with; prompt and efficient, kind and friendly. It’s so nice to have a local firm providing a fast internet service to our office, they are always on hand and it’s reassuring to know that.”
“Tom helped last night. Looking good. Thanks for your help. Simply brilliant service.“
Naughty dogs dug up the fibre connection; owner back online 24 hours later.
“Many thanks to you [Sonya] – please can you pass on our thanks also to Richard and Alan. Amazing service which is greatly appreciated! Dogs are worried their Xmas treats are “at risk”this year!”
“It has been an absolute game changer for Surrey Hills Financial Management…Since connecting to B4SH we have not lost connection at all, and the speed is much faster. Highly satisfied customer!”
“It’s all brilliant thanks to you [Sonya] and everyone who made up your team. I can’t speak highly enough of Richard, Brian, Tom and the rest of the cast who appeared out of nowhere to make it all happen so smoothly. What a nice bunch of people.”
” Not fully migrated the network over yet. Added a couple of (key) devices across yesterday evening including Gaming PC and Apple TV box.
… TV was instantaneous with zero buffering (and better picture quality) and I downloaded a 40GB game in 5 mins – before I would have left the PC on overnight and would have taken 6-7hours !!!”
JUST HOW FAST IS A GIG CONNECTION?
Do you have a complaint?
Broadband for Surrey Hills Ltd work hard to resolve any issues you may have, but if you have a complaint please call 01483 347437 or email firstname.lastname@example.org.
For more details see our Complaints Policy.